Metex is registered with AUSTRAC as a Bullion Dealer and as a Digital Currency Exchange. As such, we comply with AUSTRAC and other regulatory requirements to prevent illegal activity. First and foremost, this protects you, us and other vulnerable people from others who are not our friends.

Whilst we understand that you may feel your privacy is being threatened, in certain circumstances we are required to collect customer data to assess money laundering and financing of terrorism risks. We hope you understand that this is an AUSTRAC requirement for some customers.

To help us do that please complete the form below and upload a front page of a bank account statement showing your name, your address, the BSB number and the bank account number. You are requested to obscure financial and other information because we do not need that. You can upload as a document or as an image. For data security your information and uploads are encrypted and stored securely.