FAQ

Metex Exchange User Agreement Terms and Conditions – View PDF

Metex Tokens Terms and Conditions – View PDF

Website and cookie notice – View PDF

Customer KYC Policy – View PDF

Privacy and GDPR Policy – View PDF

List of service delivery exclusions – View PDF

Metex Exchange is an online trading platform for buyers and sellers to exchange blockchain assets, specifically metal backed tokens. Tokenized metals such as Gold, Silver, Platinum and Palladium can be traded on this crypto friendly exchange. KYC account verification is only required for users who wish to trade tokens against $AUD (fiat).  Sign Up / Log In

To view the current exchange listings click here.

When trading on the Metex Exchange, you are trading with other online users. The details of your proposed trade, price and quantity, are manually input so you have full control. The price is influenced by the demand and supply from buyers and sellers on this exchange. The current price shown is the last price a buyer and a seller have agreed to exchange the crypto tokens. Metex does NOT derive metals prices from London Metals Exchange “LME” or London Bullion Market Association “LBMA”.

The Metex Exchange currently lists 4 different metal backed tokens. These blockchain native tokens can be traded against crypto such as Bitcoin and USDT.
If you would like more details about these tokens please visit here. 

AUS = 1g Gold Token:  Gold Standard managed by Ainslie Wealth
AGS = 1g Silver Token:  Silver Standard managed by Ainslie Wealth
MxPt = 1g Platinum Token:  Managed by Metex Corp
MxPd = 1g Palladium Token:  Managed Metex Corp

Each of these tokens are listed against both Bitcoin and USDT (Tether) trading pairs.

Please visit our Exchange Instructions page for user instructions.
If you require any assistance please use the options within the Support Page.

The Metex Exchange currently supports Bitcoin, Ethereum, and USD Tether digital currencies. Please note that Ethereum deposits must first be traded into USDT in order to trade against metal token pairs.

At the moment we don’t accept Australian Dollars, however this will be added in the future.

To learn more about these three crypto currencies please have a look at this helpful article. 

Metex Exchange only lists blockchain native metal backed tokens that are full reserve. This means that each listed metal token is 100% backed by physical metal at all times.
Please check with each token issuer as to their specific processes related to;  minting, burning, auditing, physical redemption etc etc

AUS Gold Standard –  Managed by Ainslie Wealth
AGS Silver Standard –  Managed by Ainslie Wealth
MxPt Platinum – Managed by Metex Corp
MxPd Palladium – Managed by Metex Corp

Some actions on the exchange may require you to first verify your account.
– Users who only trade between crypto and metal tokens will not be required to verify their identity. EG. User deposits Bitcoin and trades it into MxPd palladium tokens.
– Users who want to deposit or trade using Australian dollar will first need to verify their account. Please note AUD support is not yet activated, however is targeted for launch in 2020.

Please note that Metex Exchange is a fully compliant trading platform and enforces KYC (know your customer) and AML (Anti money laundering) policies.
Our full policy can be seen here.

As of July 1st 2020 Metex Exchange users who execute a successful trade will be charged the following fees.

Seller 1% Fee
Buyer 1% Fee

The above fees will be automatically deducted from the total assets received from the successful trade.
EG. If a user sells AUS gold in exchange for USDT, then the sellers fee will come out of the USDT amount received in the transaction.

There are no fees for submitting or cancelling a trade. Only successfully executed trades incur a trading fee.

Below is a summary of the withdrawal fees as of 15 October 2020. These will be regularly reviewed and may change in the future due to network congestion and increased transaction costs.

AUS (Gold Standard) = 0.15 AUS withdrawal fee
AGS (Silver Standard) = 10 AGS withdrawal fee
USDT (Tether) = 8.25 USDT withdrawal fee
ETH (Ethereum) = 0.0225 ETH withdrawal fee
BTC (Bitcoin) =  0.000625 BTC withdrawal fee

MXPT (Metex Platinum) –  Withdrawals are disabled with trade only available on the Metex Exchange.
MXPD (Metex Palladium) – Withdrawals are disabled with trade only available on the Metex Exchange.